"While preparing tea for my grandkids, six-year-old Amy and eighteen-month-old Rory, I left them for a moment to answer the front door. Just as I was about to open the door, I heard screaming from the kitchen. Rushing back in I could see that Amy had toppled the chip pan of boiling oil onto Rory, who was now in horrific pain. The ambulance was called, but had a voluntary doctor not arrived first to intervene and treat Rory in those first critical minutes, we now know that the baby would not have survived. The doctor then drove Rory with his Rapid Response vehicle to meet the ambulance. Together they rushed him to the hospital while administering advanced life support care all the way. Such care is normally only available in a hospital environment. After many months in hospital, Rory is now back with the family. Thank God for ICRR, its volunteer doctor and the ambulance service"